Manyсhat - Notice history

Currently, Facebook Ref URLs are not functional. We've reported the issue to FB and are waiting for a response from the Facebook Team.

We’re experiencing an elevated error rate and delays in FB API functioning. Some of the bot functions might not be working properly at the moment. We're investigating the issue.

ManyChat users are currently experiencing the issue connected with the Customer Chat widget. The issue takes place both on desktop and mobile. Our team is currently investigating it, we’ll keep you informed about the situation.

Some users may experience the message saying “Deceptive site ahead” when accessing the Live Chat section. Other sections may also be affected. The domain listed there is our file storage which contains images and files our customers send to their clients, as well as ones they get from their clients. For some reason, Google has marked the domain as a phishing one. That could happen because somebody was sending something bad through FB Messenger in either direction. Adding this domain to the allow list while we’re working on the issue doesn’t expose you to any significant risks. To make sure you’re safe just follow common security measures and be cautious while working with any files you get from your clients. If you are experiencing the same issue, please click Details > Visit This Unsafe Site. We’ll keep you informed about the situation.

We've identified GIFs and videos are not displayed to subscribers that use the new web version of Facebook. Media files work as expected in the old version and the mobile app. Refer to this bug report for further updates: https://developers.facebook.com/support/bugs/803574173512465/

We are experiencing an issue with sending SMS messages currently - we will stop our SMS channel for some time until the problem is fixed. Please make sure to pause your SMS campaigns until further notice.

We see an elevated error rate from FB API. We’ve paused most of the automation to prevent your broadcasts, sequences, etc from failed sending, but please stop all your campaigns that might be sending traffic to Messenger. Our team is investigating the issue.